Termes et conditions
Packages are generally dispatched within 3-4 working days after we get the payment and are shipped via POST or TNT courier.
Our shopping area provides you with some valuable information about all our products. Take your time to select your item. If you require more information don't hesitate to contact us. We do not sell used goods.
When you sign up in our GREEN ROSE website, you will be asked to choose a contact e-mail address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
If any of your details, such as your credit card billing address change, you must inform GREEN ROSE as soon as possible. You may update your details by signing up to your account on our GREEN ROSE website, and updating your online wallet.
The contract between us
GREEN ROSE website’s registered office is in
Konstitucijos ave. 9-66,
Company’s registration number is 302769484. Our VAT registration number is LT100006836613.
Your order will be accepted and the contract will be formed after you make the payment for the goods. Available payments include Paypal or Credit/Debit cards.
Once the payment is received, we will inform you that your order has been confirmed by sending you a letter into your e-mail address you have provided us. The order confirmation e-mail letter will include your name, the order number and the total price.
GREEN ROSE is entitled to withdraw any contract in the case of any obvious errors or inaccuracies regarding the goods available on our website. If an error or inaccuracy is discovered regarding the price of the goods that you have ordered, we will contact you as soon as possible by email. We will inform you about the correct price of the goods, and ask you if you wish to continue the order with the amended price, or you wish to cancel the order.
Availability of goods you order
If GREEN ROSE has the insufficient stock to deliver the goods you have ordered, we will inform you as soon as possible, and all the money you have paid will be given back to your account. We will inform you about all the details by an e-mail. The refund will be made as soon as possible and in any event within 2-3 weeks of your order.
Value Added Tax (VAT)
All prices displayed on The Book Depository website are inclusive of LTU VAT.
Goods sold by GREEN ROSE that are dispatched to addresses outside of the European Union are not subject to EU VAT. The client is responsible for the taxes and duties in your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for the further information. Additionally, please note that when ordering from our GREEN ROSE website, you are considered the importer of the record and must comply with all laws and regulations of the country in which you are receiving the goods.
All Parcels must be checked on the delivery and before the courier leaves the premises with a signature! GREEN ROSE shall have no liability to you unless you notify us in written within ten working days of the delivery of goods in question.
If you do not receive goods ordered by you within 30 days from the date when they were dispatched to you, GREEN ROSE shall have no liability to you unless you notify us in written within 40 days from the date when the goods were dispatched to you.
GREEN ROSE is not responsible for the delay of the delivery or damage and defect of the goods during the delivery. The responsibility falls to the carrier - post office or the courier.
If you have any complaints, please contact us via e-mail: [email protected]
The contract between us shall be governed and interpreted in accordance with the Lithuanian law.
It is strictly prohibited to copy any of our products or descriptions that are shown in our website.