Returns

The customer has 14 calendar days (calculated from the day the order was delivered) to exchange the item(s) for equivalent item(s) (e.g. different colour, size, type, etc) or to return the item(s) to GREEN ROSE and receive a refund.

We would like to draw your attention to the fact that clothes should be unworn and undamaged. Clothes with pulled out strings of fabric, worn, dirty, covered in animal hair, etc will not be accepted. 

If the size, the colour or the type of clothing did not fit you and you would like to change the item to a different size, colour or type, let us know by email [email protected] or phone +370(656)44183.

When you are returning your item, please make sure to add a note with following information: order number, your details and bank account number (if you are returning an item and need a refund), size/colour/item type (if you are replacing an item). It would be great if you could also send an email to us with the relevant information.