{"id":64754,"date":"2026-03-10T04:25:58","date_gmt":"2026-03-10T02:25:58","guid":{"rendered":"https:\/\/green-rose.eu\/grazinimas-keitimas\/"},"modified":"2026-08-05T10:40:51","modified_gmt":"2026-08-05T07:40:51","slug":"retours-et-echanges","status":"publish","type":"page","link":"https:\/\/green-rose.eu\/fr\/retours-et-echanges\/","title":{"rendered":"Retours et \u00e9changes"},"content":{"rendered":"\n<h2 id=\"h-retourner-un-article\" class=\"wp-block-heading\">Retourner un article<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1b9e107a\">Vous disposez de 14 jours calendaires \u00e0 compter de l\u2019achat effectu\u00e9 dans une boutique GREEN ROSE ou de la r\u00e9ception de votre colis par coursier ou en consigne pour \u00e9changer ou retourner un v\u00eatement GREEN ROSE.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019article peut \u00eatre \u00e9chang\u00e9 contre un autre produit GREEN ROSE pr\u00e9sentant une taille, une coupe, une couleur, un mod\u00e8le ou une composition diff\u00e9rente. Vous pouvez \u00e9galement le retourner et obtenir le remboursement du prix pay\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-b8cff1fe\">Les articles confectionn\u00e9s selon les demandes individuelles du client, ainsi que les v\u00eatements raccourcis ou rallong\u00e9s, par exemple de +5 cm, \u221210 cm ou +10 cm, ne peuvent pas \u00eatre retourn\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les v\u00eatements retourn\u00e9s doivent \u00eatre inutilis\u00e9s, non port\u00e9s et non endommag\u00e9s. Ils doivent avoir conserv\u00e9 leurs caract\u00e9ristiques d\u2019origine et leur \u00e9tat marchand. Nous ne pouvons pas accepter les v\u00eatements pr\u00e9sentant des fils tir\u00e9s, des taches, des traces d\u2019utilisation ou des poils d\u2019animaux.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1a01a1c4\">Si la taille, la couleur ou le mod\u00e8le ne vous convient pas et que vous souhaitez effectuer un \u00e9change, contactez-nous par e-mail \u00e0 <strong>info@green-rose.eu<\/strong> ou par t\u00e9l\u00e9phone au <strong>+370 656 44183<\/strong>. Les \u00e9changes peuvent \u00e9galement \u00eatre effectu\u00e9s dans la boutique GREEN ROSE situ\u00e9e \u00e0 <strong>Laisv\u0117s pr. 117A, Vilnius, Lituanie<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fc2e24ba\">Lorsque vous retournez un article par courrier ou par coursier, veuillez joindre une note indiquant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>votre num\u00e9ro de commande ;<\/li>\n\n\n\n<li>vos coordonn\u00e9es ;<\/li>\n\n\n\n<li>le num\u00e9ro du compte bancaire sur lequel le remboursement doit \u00eatre effectu\u00e9.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour un \u00e9change, merci d\u2019indiquer \u00e9galement la taille, la couleur ou l\u2019article souhait\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9eab031b\"><strong>Adresse de retour<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5623b8ff\"><strong>UAB Green Rose<\/strong><br>Laisv\u0117s pr. 117A<br>LT-06118 Vilnius<br>Lituanie<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7fff53d6\">En cas d\u2019\u00e9change, envoyez-nous l\u2019article concern\u00e9. Aucun frais suppl\u00e9mentaire ne vous sera factur\u00e9 pour l\u2019envoi de l\u2019article de remplacement.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-2ba2a052\">En cas de retour, le prix total pay\u00e9 pour les articles retourn\u00e9s vous sera rembours\u00e9. Les frais de livraison initiaux ne sont ni rembours\u00e9s ni compens\u00e9s. Les frais de retour sont \u00e0 la charge du client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le remboursement est effectu\u00e9 dans un d\u00e9lai de 15 jours ouvr\u00e9s \u00e0 compter de la r\u00e9ception des articles retourn\u00e9s et des coordonn\u00e9es bancaires n\u00e9cessaires.<\/p>\n\n\n\n<h2 id=\"h-besoin-d-aide\" class=\"wp-block-heading\">Besoin d\u2019aide ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9crivez-nous \u00e0 <strong>info@green-rose.eu<\/strong> ou appelez-nous au <strong>+370 656 44183<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retourner un article L\u2019article peut \u00eatre \u00e9chang\u00e9 contre un autre produit GREEN ROSE pr\u00e9sentant une taille, une coupe, une couleur,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64754","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Retours et \u00e9changes &#8211; Green Rose<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/green-rose.eu\/fr\/retours-et-echanges\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours et \u00e9changes\" \/>\n<meta property=\"og:description\" content=\"Retourner un article L\u2019article peut \u00eatre \u00e9chang\u00e9 contre un autre produit GREEN ROSE pr\u00e9sentant une taille, une coupe, une couleur,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/green-rose.eu\/fr\/retours-et-echanges\/\" \/>\n<meta property=\"og:site_name\" content=\"Green Rose\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GreenRoseLt\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-05T07:40:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/green-rose.eu\\\/fr\\\/retours-et-echanges\\\/\",\"url\":\"https:\\\/\\\/green-rose.eu\\\/fr\\\/retours-et-echanges\\\/\",\"name\":\"Retours et \u00e9changes &#8211; Green Rose\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/green-rose.eu\\\/fr\\\/#website\"},\"datePublished\":\"2026-03-10T02:25:58+00:00\",\"dateModified\":\"2026-08-05T07:40:51+00:00\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/green-rose.eu\\\/fr\\\/retours-et-echanges\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/green-rose.eu\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/green-rose.eu\\\/fr\\\/\",\"name\":\"Green Rose\",\"description\":\"V\u00eatements en laine m\u00e9rinos et lin pour toute la famille. 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